Support and Maintenance

Support and Maintenance means the maintenance and support Services provided by Supplier after the Warranty Period with respect to Material that are provided under a separate Subordinate Support and Maintenance Agreement.

Application maintenance is quite necessary for every product regardless of the business type. The developers sometimes avoid conducting application maintenance after the product release however, such maintenance is a major factor that comes in every place for the product. It particularly includes different processes from updating to stabilizing and securing the product’s application.
Each product is necessarily required to go through the secured application maintenance process. If this is not initiated seriously, clients and companies could face a huge level of financial penalty while also suffering consequences of different maintenance problems.

Why it is essential for your product

Application maintenance is quite necessary for every product regardless of the business type. The developers sometimes avoid conducting application maintenance after the product release however, such maintenance is a major factor that comes in every place for the product. It particularly includes different processes from updating to stabilizing and securing the product’s application.

Bug Fixes

Many website entrepreneurs, businesses, or developers face bugs, so it is wise to regularly test and retest your product for defects or glitches.

Security Patches/Updates

The application maintenance process involves an automatic update of the product system however, both apps and software are required to support updates through the manual process as well.

Third-Party API Updates

The application maintenance process involves a direct link with the third-party service and it mostly comprises Twitter, Facebook, and other social media sites.

Application Maintenance Scaling

A leading factor for the product’s application maintenance is its top-most scaling. It is similar to developing an MVP of the product where the app becomes highly popular with great expectations.

Facilitating new functionality

Another aspect of application maintenance is facilitating a new functionality of the product and it is quite common, involving various features.

Monitoring

The final step of the application maintenance of the product is its overall monitoring. Bugs cause a great issue for the product, making its functionality a serious issue.

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  • 1.What is support and maintenance?
    Support and Maintenance means the maintenance and support Services provided by Supplier after the Warranty Period with respect to Material that are provided under a separate Subordinate Support and Maintenance Agreement.
  • 2.Why is maintenance and support important?
    Support and maintenance is part of the software development life cycle. The purpose of the service is to modify and continuously update software applications to eliminate all possible errors, malfunctions, to improve work efficiency and better system performance.
  • 3.What are the benefits of maintenance and support?
    It is the main reason that the web application maintenance benefits provide routine service to the clients with the development of error-free applications and the development of the appealing product.
  • 4.What is included in Software maintenance?
    Software maintenance is a vast activity which includes optimization, error correction, deletion of discarded features and enhancement of existing features.
  • 5.Why is application support important?
    Application support reduces the probability of failure and provide assurance of better performance of the application, which reduces the frequency of issues resulting in retaining the customer thus avoiding business losses.